We can see that institutions own the lion's share in the company with 57% ownership. I applied online. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en DoorDash. What is the interview process like at DoorDash? Cross-functional Assessment3. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page Theres a lot of flexibility as far as how quickly you transition and where you go next. Intro Call: What are your biggest strengths and weaknesses? I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. What are some levers to consider when evaluating a new sales opportunity. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. I applied online. In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. that help our clients exceed customers' expectations, outpace competition, and grow their business. I applied online. I interviewed at DoorDash in Sep 2020. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. time between order and driver pickup is . One is delivery volume: Are we getting more orders and growing every day? Total of nine interviews with nine different people across the world. Operations Supervisor could earn up to 12% of their base for Max Performance. You can respectfully disagree with someone and collaboratively work together toward a better outcome. I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . Activision Blizzard, Go to company page Easy interviews, I'm surprised I didn't get through the final round. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. How do you improve performance at an underperforming site? Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. Can someone else please DM me as well! Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? Ive developed a deep level of empathy toward every side of this business and the people making it run. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. Their data challenge took the entire weekend. I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. Anonymous Interview Candidate in Chicago, IL, I applied online. Source: mulinfo.csrtimys.res.in. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. But generally, we try to stick to our six- to eight-week plan. All in all, the process is far from perfect, with the hiring manager really leaving a bad taste. Some are more relaxed / conversational and others are fully structured. We have a lot of metrics we can track. There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. That said, DoorDash makes a great effort to accommodate our personal lives. I applied online. Continued growth is key, because it means youve set your team up for success and theyll be equipped to scale up all three sides. She was engaging and kind and felt like she was interested in me as a candidate. He asked one question. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Free interview details posted anonymously by DoorDash interview candidates. Got contact from recruiter on LinkedIn. But we celebrate each others successes and learn from each others challenges too. Order now at www.doordash.com. Are deliveries being made on time? Medium level leetcode style coding question. On the day of the interview my first interviewer was extremely unprofessional. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Dealing with ambiguity, using data who and what to target to grow sales. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. We do demographic research in each market, write up our strategy, and then implement. 3x final round (case question) interviews with directors. Leetcode medium to medium-hard level questions. Anonymous Interview Candidate in Toronto, ON, I applied online. Was very time consuming, so ended up withdrawing my candidacy. I applied through a recruiter. The take home project, which came after the second round, required a 48 hour turnaround with two components. Process takes longer than 8 weeks. How did you navigate the waters? They can also help fill the sales role in a newer region that doesnt yet have its own team. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Map out E2E order journey with KPIs and measures to improve etc. I have a case study interview with doordash. At the same time, theres a lot of room to be creative. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. Management Consulting Firm, Go to company page Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. Be the first to find this interview helpful. I see my role as making sure the different teams in each market have what they need to do their jobs and as eliminating any barriers to their success. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. And now that were in so many places, we have a better sense of where well be successful. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Try not to get overwhelmed or frustrated. If we didnt know the right answer, we wouldnt be able to grade the case studies. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. Recruiter call, 2x 30 min interviews with hiring manager. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I know plenty that end their day around 6-7 every night as well. Doordash interview process for New Grad was one online test that had 2 medium level questions. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. After that I have two, 30 minutes case study interviews followed by take home assignment. RIP DoorDash hiring process. Consultant, Go to company page If you had to integrate POS of X client (big restaurant chain) how would you do it? The case interviews vary by the interviewer. This should have been my first red flag. If you're looking for a place that will define your career and help you . Analysis Test: I will follow up one again this week and then just leave it. You need to document it in any way you like. Were all thirsty for new business and deeply invested in the companys success. Uber, Was part of the UberEats layoffs and interviewing with DD soon. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. 22. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. a) Tell me about a time you had to work with a difficult stakeholder. Being a leader at DoorDash means empowering the people on your team to be successful.. Did he reply to any of the previous DMs? I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. doordash strategy and operations manager interview. I must say the Q&A and take home case interviews forced me to really learn the business model. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. At this point, I politely denied and accepted a FAANG offer. I applied for an ops role late last year. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. Opens the Fishbowl by Glassdoor site in a new window. I am about the start the interview process. DoorDash also values experimentation. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. With business operations . Overall, it was a bad experience. I did a full blown analysis and a PowerPoint. If your end goal is, say, product management, this is a great way to get there. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . The coffee . Why Doordash? Ive heard this repeated often: Speak as if youre right. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. Simple and straightforward process overall. Uber 52bd9. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. Adam Walker. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. I love that process. I felt like they were trying to use my case to gather new ideas of what they can do to their own business We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. Similarly, were able to really dig in and specialize to best serve each type of user. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. ANd you will meet the HM in the end. Said he wanted to examples and cut me off after one then wrapped it up. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. I interviewed at DoorDash. The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. May 31, 2020 5 11. I can provide detailed insights. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Culture, wlb, etc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Take home assignment, data analytics and present recommendations. Can you help share any prep tips to be successful in the below interviews ? Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page How quickly can you pivot to make day two a different story? People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Interested in joining the team? Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. The day arrives and instead of the hiring manager, it was an HR recruiter. Isnt a case study intended to not have a right or wrong answer? System design is normal. But this lack of diversity was certainly a factor in that decision making. I can provide detailed insights. The organization is divided into seven regions across the U.S. and Canada. How WeDash became the flagship employee program for DoorDash, Opens the Fishbowl by Glassdoor site in a new window, Behavioural and case questions related to actual problems you might face. It is a dataset with drivers, delivery times, money made, and tips. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. Idk what salaries are tbh, should ask the recruiter. I did not make it to the next round without any feedback. Interview. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. Check out the recap below. Can you confirm which role you applied for? Im excited because I see us making progress on all three fronts in the next year. Culture, wlb, etc. I got a rejection email soon after. Check out the recap below. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. I got an email around 10 days later that they were interested in the next steps. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. HM was 15 minutes late to 30 minute call. I interviewed at DoorDash. Initiative is not doing well, what would you do. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . They want to make candidate can handle the work. - applied online, recruiter responded in a few days to set up initial phone call. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. 2) Hear back from hiring manager 2 weeks later for 15 minute call The process took 8 weeks. Are we adding new customers and, more importantly, are those customers coming back? As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. The process took 2 weeks. I interviewed at DoorDash in Aug 2022. Ive learned to love being wrong. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. I interviewed at DoorDash (Toronto, ON). I interviewed at DoorDash (San Francisco, CA) Interview. What matters to them, and how can we build a product that helps them achieve their goals? Have a first round call with HR soon. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Im also tracking growth and making sure we hit our numbers. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. They said Id hear back about next steps the following day - implying I had made it to the next round. The process took 2 months. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. My interview with so much better because I felt like she was listening to me. The interviewers were nice, and all in all, it was a positive experience. I have a case study interview with doordash. We have a solid playbook of best practices. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. Can someone please share your interview experience? DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. I applied through a recruiter. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Weve made an effort to increase diversity at DoorDash, and were seeing the results. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). I was relieved to hear they went with other candidates - I didn't feel as though I had good chemistry with most of the team in my interview and on both sides it wouldn't have been a good fit. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. It felt very uncomfortable. Its rarely the same. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Interesting approach to the interview process. I interviewed at DoorDash (San Francisco, CA). But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. And I did not find any kind of representation during the process. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . What part of the business are you most interested in? in my opinion, this has been a poor candidate experience. Have you ever had to do anything of that nature. I interviewed at DoorDash (San Francisco, CA). Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. Deloitte. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) I also learned during this that more than one VM would be hired. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). DM if interested. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I interviewed at DoorDash (Toronto, ON) in May 2022. Just completed the same loop in the merchant team. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. I invest a significant amount of my time into my team since my success is their success. Simple mini cases Interview. How do you influence people when you are not their leader? Free interview details posted anonymously by DoorDash interview candidates. The recruiter provided me generic interview format and offered to get on a call if I had any further questions. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. c) There were cases in each of the seven rounds. Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. 1 Answer. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. A recruiter then emailed asking to move me to the next round. Theres tremendous value in having fresh eyes on a problem. b) We at DoorDash believe in solving critical problems with out of box solutions. No feedback nothing. I interviewed at DoorDash in Jun 2022. I would just be patient because they generally have a slow recruiting process. Were determined to leave our mark. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. Google, Go to company page Everything went smoothly until the final interview. I reached out to the recruiter to guide me through the process. There were puzzle games provided to applicants. Submit license and proof that you have a reliable vehicle and that is really all you have to do. The process took 2 weeks. I interviewed at DoorDash (Sydney). What started as an all-hands-on-deck approach organically grew into a structured program over time. Behavioral: How would you handle working with cross functional partners? The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. In the end, I think this rejection was protection for me. Anonymous Interview Candidate in San Francisco, CA, I applied online. I interviewed at DoorDash in Feb 2022. They asked basic questions and seems fine. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). Why Merchants Should Start Accepting Card Payment? Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. I think the core strategy here is to interview hundreds of well-qualified people. Interview Questions. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Culture, wlb, etc. Check out the recap below. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I have a business degree and went right into consulting, which eventually got monotonous. I like to tell people Im a recovering consultant and banker. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. I interviewed at DoorDash in Jun 2022. Other, Disagree. Everyone here is on the same team. I really just wanted to build things from scratch. New. This is an extremely intense process where you invest 20-40 hours easily. I interviewed at DoorDash (Chicago, IL) in Jun 2022. The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Go to company page Hello! Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). TELUS WBcX53. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. DM if interested. Interviews: - Basic behavioral questions. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Any tips? The process took 4 weeks. Everyones so collaborative and tight-knit even though were spread all across the country.. If you talk to a successful Launcher about a market they started, theyll know it front to back. People can chart their own course. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. Recommendation: move the case portion back to later rounds. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. Were judged not on whether our experiment fails, but whether we fail to experiment.. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. It was a big data set with dirty data, with the generic directive of "How would you improve the business". Be the first to find this interview helpful. Were curious too. What started as an all-hands-on-deck approach organically grew into a structured program over time. The process took 1 week. Strategy and Operations Interview. I applied and interviewed for DD strategy and operations role (was rejected in the last round). This made the candidate experience poor. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Their data challenge took the entire weekend. Ive also learned a lot about tech. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Each individual market is working toward the same goals, but we all need to get there in different ways. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The whole process took about 5 weeks. She didnt know the answer to some of my questions and was out and about (like at the grocery store or something), but at that point I brushed it off. No problem, we reschedule for another time. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Its been 2 weeks since then and I havent heard back p- no rejection email either. 2020 - 2021. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. But I have no idea how to proceed. Its an Eng role, BTW. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I interviewed at DoorDash (San Francisco, CA) in Jun 2022, Reached out to in about 1 week. That way the candidate has a better sense of the role before deciding whether to invest time into a case. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. Understood. One of the things I love about DoorDash is that everyones so collaborative and tight-knit even though were spread all across the country. I feel like getting some feedback would have been nice to see how I could improve. The process took 3 weeks. One step above a scam. You also need to think creatively and be willing to experiment. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. I guess they just have many candidates whos qualified, and maybe your not in the first position. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. We do have that sense of community and collaboration across the Launcher team. Long and thorough interview process. Cross-functional Assessment 3. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Date Published: 12/20/2021. How WeDash became the flagship employee program for DoorDash. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. I would describe everyone as tenacious. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We want our team members to leverage their strengths and go where theyre excited to challenge themselves. 17. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. How WeDash became the flagship employee program for DoorDash. Go to company page Process required several interviews and a take home project. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . This came as quite a shock after my last conversation with the hiring manager. * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Launching is an investment. There wasn't an interview process, I just filled out a form. How would you handle POS errors and use data to make conclusions? Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. The first round was that of HR followed by an assignment submission, which I had a lot of fun doing. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. 5 DoorDash Operations Associate interview questions and 5 interview reviews. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted Why DoorDash? I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. I interviewed at DoorDash (New York, NY) in Feb 2022. A score was created to rank. + View 9 more replies. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. Thats invaluable. I had 48 hours to run through it. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? To put so much work in, free may I add, with no feedback is really disappointing. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. I interviewed at DoorDash. How WeDash became the flagship employee program for DoorDash. We also pick the brains of any Launchers who visit our office. Act like an owner is a core value at DoorDash, and we definitely live that. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. TELUS, Go to company page Anyone interested in working with one of the top StartUps in the Tech industry? I waited until Wednesday of the following week before I reached out to the recruiter to check in. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. Amazon About the Role. But here, its welcomed. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. Don't do it. The cases center around a core component of DoorDash's business model. But maybe I dodged a bullet. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Have a first round call with HR soon. Can I dm you with some questions? Process goes like this: DoorDash operates in 27 countries today, 23 of which are with the . I was given a general rejection feedback of "you don't have enough experience in x, while others do". Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Fairly impersonal and dragged out process. Not the greatest interview experience. Quickly got back for HM interview. DoorDash Drive is our company's hyper-growth platform team serving . When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. Have a first round call with HR soon. Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. On the plus side, recruiter was very candid about comp ranges. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. Anyone interested in working with one of the top StartUps in the Tech industry? It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. We're looking for a Strategy & Operations Associate or Senior . Any tips? I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. It was all pretty basic. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. Overall, the interview process was straightforward and easy. Culture, wlb, etc. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. May 2, 2021 0. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. Very time-consuming process. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Then we do our best to bring desirable merchants on board. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. By 2015, we formalized this feedback model into WeDash. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. What would you do if the revenue of the business declined? You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. 1 person has recommended Maxwell Join now to view. Whatever Im doing, I have to understand whats happening on the ground. Requires multiple case studies and a take home assessment. Anyone interested in working with one of the top StartUps in the Tech industry? 3x final round (case question) interviews with directors. How efficient is a given Dasher, and are we paying them accordingly? I never reached out to the recruiter though. 8+ years experience in Strategy and Operations; Project and Process Management. The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Working at DoorDash is an exhilarating ride that'll never be boring. Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. The process took 1 week. She would ask me a question and then continue to multitask. Followed up twice. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. Then was assigned a case study - I spent 8 hours on this over a weekend. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. All in all, I invested about 10 hours for this case. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. If you see a merchant complaining about POS errors, what would you do? By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. So you need to be willing to try various solutions, with urgency and without fear. At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. We try to make it feel like everyones working in the same place, rather than across the continent. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I recently joined and the process took a long time. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. When you join our team, you join our dream: to grow and empower local economies. "Max is very good at building rapport and building relationships with people. No problems at all. Its important to take initiative. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. Feedback: or generally what the interview rounds look like? 3) Analytical Exercise When Im talking to Dashers, Im always trying to learn: Why are they dashing? 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) Put another way, the group faces the maximum upside potential (or downside risk). If day one is disappointing, the question becomes: How well can you problem-solve? In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. Anyone interested in working with one of the top StartUps in the Tech industry? They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. 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Free Employer Profile, Senior manager - Strategy & amp ; Operations Associate interview questions and be to. Worked at a startup after graduation, advising movie and music studios on how to spend where it most... This process: Speak as if youre right when youre called to do a delivery.. ; expectations, outpace competition, and everyone was nice up until that point we have... Outpace competition, and there are no screaming matches this was handled after of! Recruiter responded in a new window them input and test the product this week and then implement Employer has their. The hiring manager that i have two, 30 minutes case study interviews followed by initial... Until that point applied through a doordash strategy and operations interview all the way to free consultative work so aspects... Exercise when Im talking to merchants that growth, and grow their business where it matters most but its metrics. 40 % of DoorDash & # x27 ; t present at the same loop in the with! 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