I couldn't wait to send it to them and they loved it!!! It came very nicely wrapped, no bent tips. Ripoff Report | metals.com complaints, reviews, scams, lawsuits and Lovely work. I love this company. Metalplex - Crunchbase Company Profile & Funding Overall, Im extremely satisfied and would purchase again! The Scam Detector algorithm gave the rank relying on 50+ relevant factors. ASK A QUESTION. I own a campground and ordered 12 pieces for decoration in cabins. I love these and they were so easy to hang. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. MetalPlex is an Austin, Texas-based manufacturer of wall decor. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). Great quality and just what we were looking for. Putting this on our patio. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. However, be prepared to WAIT a very long time. I am EXTREMELY satisfied with my experience! Contact Us | Customer Service Phone Number & Chat | Verizon For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. I had to bend the two corners back into shape. Ltd. is engaged in offering a broad array of Pipes and Metals. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. There was a delay in shipping but it arrived eventually and is worth the wait. Beautiful picture of wolf. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. It is not the version of metal that I assumed it would be. The total will be charged to your card when the order is shipped. The shipping is slow but worth the wait! Sent 3 e-mails and haven't heard Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. BBB Business Profiles are subject to change at any time. It looks like a wall decal it's so thin! We try to accommodate all requests and enjoy creating custom orders. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . Only if you are a member of MetalPlex and login, you can have access to free shipping. With Surfshark, this is not happening. Of the 12, one came in broken. Quality work. These guys are hacks. Margaret Pederson, Great customer service as I made a change after placing order. I will be cancelling this order right now with my credit card company. METALPLEX: Top 13 Products from Wall Sculptures Brand - FindThisBest Nice piece, well made, looks great. Got my first purchase and it was damaged. The customer will be automatically refunded through the original payment method. You will not have to return the misspelled item. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Metaplex is a platform for NFT creators and developers on Solana. Name Monogram Address Sign - Metal Wall Art. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Customer service was awesome and took care of the order until we were happy. I ordered on 9/25 from the company a mountain range of ********. Yvonne M. Great product. Very pleased and will shop here again. I left a message and took pictures to show them what occurred. Thanks. Just beautiful!!!!! Find the registry entry at metal-plex.com and then join them to be a member. Were happy to answer any questions you have or provide you with an estimate. Claim your profile to access Trustpilots free business tools and connect with customers. Date of experience: February 17, 2023. Dont hesitate to order from this company. It is good quality and looks exactly like the picture. Misha could not have been more helpful. I tried calling them at the listed company number over *********************************************************** the line is busy. Love the way it looks. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? Easy to hang. You can exchange and deduct the points collected by purchasing. When it arrived, it was broke. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Ive been a steel fabricator for 40 years and what we received looks like crap. We use express shipping which typically takes 2-3 days once shipped. I was worried because it took awhile to come and I had read some bad reviews. All of our pieces are handcrafted in Austin, Texas. They havent shipped the missing item yet. I emailed them and they made the correction and it came out exactly as I wanted it! Thank you for your understanding. Yes, we welcome all custom orders, including custom colors and sizes. for purchase. They then provided me with a *** tracking number that only stated that "Label Created". We absolutely love our metal-plex bulldog head! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Already recommended to company to several friends. And they will provide an estimated delivery date for each item in your luggage. Takes many weeks to ship with no customer service help when requested. - Black / 12, Name Monogram Address Sign-Metal Wall Art. . Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). I ended up having to file a dispute with my credit card company. *Batteries not included*. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Took a few days to ship out but worth the weight. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. They create a mailing label but never send the product. I wish I had read the reviews before ordering. Buttons are at the top of the page. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. In order to cover their delay mistake. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. I can only assume this site and their products are a total scam. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. Thank you!! Lightweight, color is perfect against brick. Customer service is also great. Want it for over my little sitting are and think it will go great! Wonderful product, got it pretty quick. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! They brought my idea to life! Thank you for clarifying which side is the back side & for the extra gift of the name plate! Ordered 3 pieces from them. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Its much lighter in weight than expected which is a good thing. (44) $58.00 ( $117.00 ) + Free Shipping. I received it today, 10/27, finally and it's broken. AMAZING - perfect custom design. Lightweight polymey. Customer service is also great. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Nice extra touch! We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. [40% Off] Metalplex Promo Codes & Coupons | Exclusive Discounts 2023 The user can select the shipping method when filling in the shipping information. It's already been shipped and I can't wait till it arrives! Silver. Your email address will not be published. The pieces are scratched up. No shipping. (Glacier National Park, model). Matt was great with getting my questions answered. Arrived Damaged and VERY cheap material. Let's look at this organization and the Wall Arts industry. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. Absolutely thrilled! 2023 usa.coupert.com all rights reserved | update March 07. Wayfair | Metalplex Metal Wall Decor You'll Love in 2023 The company's gift card will be printed on the sales receipt for in store purchase. However, the moon tips arrived with metal spurs that I had to remove but it was easy. Extremely light weight. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. I certainly would never send a product like that out to a customer. It was tried and tested by our team. . Would order again! Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . I have not opened as a gift for nephew fam and new house..will send when up This is the medium size. It has not yet been shipped per the tracking information. The communication about the process and shipping was excellent. They will make accurate delivery based on your shipping options, shipping address and shipping source. Same as everyone. Suzanne Thomas. Love the mountain range piece!! Very well made, love this! Easy to hang - we used Command Strips. Item will need bending back to get flat. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. It was such an awesome surprise. Got this for the break room at our office and canntot wait to put it up! Prompt communications and shipping. Quick delivery and on the wall! Very well made. Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Great product. 60% Off MetalPlex Discount Code on December 2022 14 days later the tracking label has been printed not shipped. So far they have not replaced it either. . Instantly impressed and even more so when my item arrived. Highly recommend. I received my order so fast!! We are here to help. With the LED version, we use two metal cut-outs to give it a 3D look. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It will have a space of distinction in our Mountain Home. Metal plex was great, and accommodated our request and as you can see, it looks great! Items Per Page. Was worried about the size but it is perfect for over the couch. For inquiries, telephone and email are used. Super fast service too! It goes against our guidelines to offer incentives for reviews. Customer Service for MetalPlex is absolutely THE BEST! Ordered 3 pieces from them. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Get free shipping and 60-day returns by the ways of becoming a member. Light weight, easy to put up & the perfect size. Refunds will be charged back to the original form of payment used I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. We want you to feel 100% happy with your purchase. I told them I placed an order, at which point they blocked me from their ******** account. 10/27/2022. Exactly what we needed and wanted. Customer Reviews are not used in the calculation of BBB Rating. If you love the outdoors - BUY IT! - Black / 46" x 12" / No Well made, shipped fast and packaged very well. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. We wanted to recreate birds flying across our wall. I own a campground and ordered 12 pieces for decoration in cabins. The customer service was outstanding.. very good communication. No communication, no tracking updates. It's so beautiful! Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Items arrived 14 days after their original "delivery date" and one of the items was missing. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Love this! We work hard searching on the web, so you don't have to. Does MetalPlex provide gift cards? Mountains - Metal Wall Art Great craftsmanship, well made and reasonably priced. We have received it and we will be replying to you as soon as we can. We are a wall decor manufacturer based in Austin, Texas. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Love MetalPlex Customer Service too!! I recommend not doing any business with the company. verylight weight. I had to spend about 20 minutes in my workshop doing this myself. We saw the ads, took a chance and love the choices we selected. Very nice. metal-plex.com Reviews | Read Customer Service Reviews of metal-plex We ship wordwide! Perfect for my entertainment space. When it arrived, it was broke. I am over the moon with the style, material and design of this sign! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! We use express shipping which typically takes 2-3 days once shipped. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Make an appointment with a courier in advance to pack the goods and return them back together. Had custom personal choices and they made it work perfect!!! We have a new review. We also ensure all reviews are published without moderation. Verification can help ensure real people write reviews about real companies. We absolutely love it. The paint will need touch ups as well. (Mountains above Boise) I can see other purchases in my future. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. ', I was shopping for house numbers for weeks when I stumbled across these. But when I contacted customer support they responded quickly and reassured me it was on its was. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. It was bent. It looks beautiful above my coat rack. It is also an important way to save money. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. The website says "no hassle" returns. We do accept returns in the first 30 days after your purchase. Just wish they made one that fits two or more pieces together so its a larger area. Ever. I was offered a refund, did not receive that. As a matter of policy, BBB does not endorse any product, service or business. Absolutely love this piece. They provide smart cards and software design and production. It looks like metal when you look at it up on the wall. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. I was happy to give it as a gift thou it did take a long time to receive! They keep sending the same auto answer every week. What needs to be considered when purchasing a phone? Return the items in a negotiated shipping way and pay for the shipping temporarily. Oct 08 2022. Visit website The Scam Detector algorithm gave the rank relying on 50+ relevant factors. I wish I had read this before I placed my order. Exactly as pictured! My husband and I love it! Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Login Affiliate Login. MetalPlex will not refund personalized customized products misspelled by the buyer. Customer service was a pain in the a** to deal with, would not issue a return or refund. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Love this art in my husbands Real Estate office. Ive been looking for a large statement piece for my home office and this will be perfect! But it looks great. Access Support from the Arlo App. 48. International Association of Better Business Bureaus. Love our mountains! Perfect house numbers for our lake house. We did order a surprise box and it looked like a truck ran over it during the shipping process. US. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. - Black / 12 Customers and MetalPlex will be both glad to see the Discount Code at special festivals. Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. There is no customer service phone number on their website. I am very satisfied all around with the item and the service. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. I emailed and was . Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! We opened it and it's perfect. You can choose our standard version or add optional LED lighting. Thank you for rushing this beautiful mountain cut out to me. Find out how we combat fake reviews. 2023 Trustpilot A/S. The whole process of purchasing and delivery was great! Apr 2021 - Nov 20221 year 8 months. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. They look great and were easy to install. No refund offered. The mountain scenery fits in our laundry room perfectly!! Search for answers on our support pages and within our knowledge base. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. We use dedicated people and clever technology to safeguard our platform. It was totally protected by the packaging. Looks great on our stairs, great against the white shiplap. Quality of wall art is suburb. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Feb 16th Their reply from my first complaint Thank you for your message. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. This is either a serious lack of quality control, or just laziness. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! We love how this came out for us. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. I was able to straighten it out though and as you can see it looks great! Thank You so much ! We love how it turned out. needed some wall decor. Here is why you should get it now: Awesome, right? It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Looks great on wall. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. The simple design is what made me fall in love with this! FAQs & General - MetalPlex How would you rate it? Nice and light. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! This is exactly what I needed in my room to hang above my bed. Still waiting. Feb 17, 2023. Reach out to MetalPlex directly regarding career opportunities. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Here at USA TODAY Coupons, we like to save you money wherever we can. Awesome product. METALPLEX Mountain Range Reflection - Metal Wall Art - amazon.com Complimentary ground shipping within 1 to 7 business days. I love the look of the product, but the packaging and handling was not very good at all. Love these mountains. My husband accentuated it by framing it in to match our house siding and trim. is backordered and will ship as soon as it is back in stock. Still waiting. Perfect I love it so much and super fast delivery. Claim your profile to access Trustpilots free business tools and connect with customers. Absolutely LOVE the Mt. Well, add one more victim to Metalplex's deceiving advertising! Feeling like this might be a ***** All I want is my ordered and or a refund. There are tons of scam websites out there. The quality is awesome but they sent me the wrong address. Big or small, we will work with you every step of the way to bring your idea to life. Was worried about hanging it but should be pretty easy and stable. Highly recommend this seller!!! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Product is very poor quality. Remember that this bank or credit card company may also need some time to process and mail refunds. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Told us they would have the missing item shipped out asap. I'm on my 5th correspondence with them & they will not give me a way to return.