Tuition and Fees Refund Policy. Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Take advantage of our promo codes and special offers to save even more. So call once, get in line and hang tight! This is very common, just make sure you have the card holder's permission! For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. All orders are subject to acceptance by us acting on behalf of the provider. Travel for less and live for more with deals, contests and more. ago You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. We offer exclusive student flight discounts that cant be found anywhere else and offer steeper flight and travel deals when we know students want to travel. You are solely responsible for any such fees as well. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. StudentUniverse empowers young adults to experience the world with discount travel. Once you call, you can leave your number for a call back when we get to your place in line. You can also update your email address to a more permanent one on your account any time. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Please be respectful of our time and other people who need help too and just message us once. We will ask you for details about your experience to forward to our technical support team. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Transport and accommodation providers have differing cancellation policies and rules. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. you will be asked to show the childs full unabridged birth certificate. Coronavirus FAQ | StudentUniverse Travel documents cannot be transferred to another person to use. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Change rules and fees can vary tremendously. First, they do not have a refund option. Do not book a roundtrip flight only to use the return portion. Transport and accommodation providers have differing cancellation policies and rules. Occasionally a travel service provider may have to make changes to your original booking. When youre ready to use it, you can check flights on our website to have an idea of what you want. Eligibility, Joining, and Website Information. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). Coronavirus FAQ | StudentUniverse Canada If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. studentuniverse.co.uk/students/package-travel-rights, studentuniverse.co.uk/students/privacy-notice, ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. How do I book seat assignments and meal requests? All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. Anyone can book with us, just not everyone will be able to get access to special discount student fares. are beginning to reopen to travelers who have been vaccinated. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. To the extent permitted by law, you specifically agree that StudentUniverse is not liable for any consequential damage or punitive, statutory, multiple, exemplary, or other form of damage not measured by actual damage. Please understand that travel service providers may not be able to accommodate every request. We strive to resolve any dispute amicably. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. We cannot issue a refund for you if the airline policy does not allow it. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. No, please dont! If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. If you would not like to accept the future travel credit, we can look into the possibility of a refund. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. period of more than twenty-four hours or include overnight accommodation. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. And in case you didnt know, you dont have to be a student to book on StudentUniverse. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. Yes! This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. You should be aware that costs could increase closer to the departure date. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. If you don't see a credit there, but think you have one, just give us a call. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Booking Conditions - StudentUniverse If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Please check your applicable loyalty program for the specific terms of your membership. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. Studentuniverse Refund Policy Coupon Code : r/BeamOffers StudentUniverse AU has got you covered. Does The StudentUniverse Check Student Status? If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . Terms and Conditions | StudentUniverse These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Most airlines are not offering full refunds at this point, except in very specific circumstances. Log in to your account on our website and go to My Wallet to view your credit. You can still book with StudentUniverse. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. Tuition. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Verify your student status to purchase exclusive student fares. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. If your search has some of these special fares available it will be messaged in the search results. Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. If you are traveling internationally on a roundtrip or one-way ticket, some countries have additional passport/visa requirements. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. A package arranged by us will be a Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. Please note that we can *NOT* reinstate your flights for you if you cancel them. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. Your travel credit can be found in My Wallet. Specified hotels may offer student discounts. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. This table is for informational purposes only. Tuition and Fee Policies in the Event of Campus Closure. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. StudentUniverse is not an insurance company. Please be aware that overseas safety and hygiene standards are often lower than in the UK. A flight disappearing from your account typically means that the airline has cancelled it. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. To find out if there is a fare difference . If your airline does appear to . I had leave revoked in the military and had to cancel my trip. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Travel credit is stored on your StudentUniverse account for future use. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Basic Economy . These include: In these instances, you would need to contact us for help completing your booking. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Tuition and Fees Refund Policy | Office of the Registrar If you don't see a credit that you think should be there, give us a call. Please see the chart below to see if your flight is eligible for these rewards. Travel insurance is also recommended by the Foreign and Commonwealth Office. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. accommodation (c) vehicle rental or (d) other tourist services The credit is a one-time use, not like a gift card where you can use it for multiple things. Our agents will give you full details of the itineraries before you book. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Please speak to one of our consultants for further details. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Give us a call back when you're ready to rebook. StudentUniverse is not responsible for providing you with this information. Good. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. Student Refund Policies | Regent University Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. If you do not, for any reason, any refundable amounts will be forfeited to the airline. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Your home country and destination country will likely have travel requirements. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. How do I change or cancel my flight ticket? Some US states are also requiring COVID tests for travelers to enter. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. We cannot guarantee the accuracy of any ratings set by accommodation providers. Sometimes airlines provide us with fares they do not want displayed to the general public. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. Accommodation (if included) is based on twin share unless otherwise indicated. StudentUniverse UK has got you covered. Coronavirus FAQ | StudentUniverse Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). How do I change or cancel my flight ticket? Yes! These policies and rules are binding on you, so be sure to review them before purchase. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse