Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. I have a high speed cable and running sound via hdmi . There was a problem. Same for me! ayrtonoc, User profile for user: While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. I have tested with them and it's still not a problem. If I stop the video, exit out of it and restart it, it syncs again. This occurs when using Appletv app on a TCL tv. And this fix only lasts basically one day. This thread leaves me to believe its not just my tv. Agree, sync calibration seems to make it worse than if you didnt do it. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Oct 7, 2021 7:41 PM in response to dangregory. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. Thank you for signing up to iMore. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. :(. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) quaffle, User profile for user: In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Visit our corporate site (opens in new tab). An Apple Watch ban is possible in the U.S. but highly unlikely. Is there a workaround to fix this? Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple may provide or recommend responses as a possible solution based on the information YouTube TV audio is out of sync with video. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. This is really blowing movie nights by the way. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. The feature is baked into the latest iOS 13 developer beta. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Your device will automatically restart while installing the updates. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Blackbeard456, User profile for user: How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. So what is happening is that system sound audio is working just fine. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Also a photographer when in the mood. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. One HomePod mini, AppleTV 4K. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Sep 29, 2021 8:21 PM in response to aigars16. It makes things basically unwatchable. To start the conversation again, simply This problem has been present for months but has gotten significantly worse recently. For a better experience, please enable JavaScript in your browser before proceeding. 1-800-MY-APPLE, or, Sales and When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. I have Dolby enabled incl. Once the audio starts to lag with the service, it continues to lag once I exit the app. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. 1-800-MY-APPLE, or, Sales and Aug 22, 2021 12:06 PM in response to Ccastle84. To start the conversation again, simply Same thing here using airplay with my demon amp after updating tvOS to 15. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. All postings and use of the content on this site are subject to the. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. The "bad" ones are consistently bad, good ones always good. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Oct 5, 2021 3:00 AM in response to aigars16. Heres how it works. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. The issue first came to light after the tvOS 16 update and is yet to be addressed. The video signal is processed by. Been having issues with audio/video syncing with my new ATV 4K. Not sure if you reset the Apple TV or HomePods or both? Please investigate the root cause. To start the conversation again, simply If you love what we do, please consider a small donation to help us keep the lights on. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. wouterdam, User profile for user: Takes a few seconds. Apr 30, 2021 7:08 AM in response to ashtv. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. The test itself doesn't require further interaction. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. May 1, 2021 8:39 PM in response to JoppeA. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Wait until Apple TV downloads the update. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. This is absolutely repeatable. The Mac Pro is still available as the Mac to switch to Apple Silicon. It may be my imagination, but some channels seem worse than others, but only slightly. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Hasnt been a problem in the past. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Refunds. Update the software on the iOS device you set up HomePods with Try restarting them first. company number 03997482, registered in England and Wales. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Bigus_Phillus, User profile for user: There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Before its debut on Roku and Fire TV . Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Audio is out of sync from video and delay increases over time. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Im not sure why this has occurred especially given the cost of two homepods. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. I have the same issue but only if I use airplay to direct the audio to my speakers. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco AppleInsider is one of the few truly independent online publications left. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. This happens on all devices. Yes, brutal sync issues with 14.5. Funny thing is so android cast on my Sony TV is working perfectly. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. For now I try to downgrade to tvOS 14. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. I can no longer set the audio output device to be my HomePod stereo pair. The service also helps one organize media from personal collections and online services. Again, this is only fixed by resetting the Apple TV. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. I have the same issues on almost all my streaming apps recently. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. You will receive a verification email shortly. Please help! That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. I'm about ready to sell this thing and buy Apple TV. All on 14.5, after resetting a couple of times. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. any proposed solutions on the community forums. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. Apr 30, 2021 12:34 PM in response to DougCG. Those affected can try it as a potential workaround and see if it helps. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. ArnoldL51, call I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). A forum where Apple customers help each other with their products. If not, then update the HomePods to 14.5 as well. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. After upgrade to tvOS 15 airplay audio is out of sync. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Buy, install, and forget about it. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. So I can't get adjust the dialogue sync at all. Alt1037, User profile for user: So this seems to be purely related to the stream being played back from the Apple TV. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) The problem is that apple took out the option to calibrate all formats for 24hz. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. The Tom Hanks WWII movie . The HomePods may have updated also, if you had them enabled to automatically update. How can they mess it up at generation 15 ? It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Is there a fix for this besides pausing, rewinding and playing again..? Makes viewing intolerable. An artist who likes to sing and play the guitar. In the meantime, let us know if you have any question about the feature below. Under Calibration, click Wireless Audio Sync. and our May 8, 2021 8:56 AM in response to DougCG. Again, this was NOT an issue until my Apple TV updated. Yep, same here. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. On iPhone: Tap Continue on the Wireless Audio Sync box. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. User profile for user: What can I do? I just updated my Apple TV 4K and this same thing started happening to me today. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. The problem happens multiple times on every episode I play, currently NCIS. I use my Airpods late at night so as not to wake my kids to watch stream TV. I can hear the clicks when moving between app tiles, or opening an app. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. A forum where Apple customers help each other with their products. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. phillyknight, User profile for user: When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Works great for years. It skips and the audio gout awry within 10 seconds and never catches back up. Under Audio Return Channel, select Play Television Audio. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. If I convert the file to a massive mov it will properly play. Fix it today, iMessage Not Working iOS 12? You are using an out of date browser. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. I am available to assist in any troubleshooting. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. any proposed solutions on the community forums. #1. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. However, Apple TV set-top owners have suffered similar problems in third-party apps. (I've tried disabling this, but no change in the sync issues). Here's how they stack up versus the M1 Max and M1 Pro models. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. the audio from the show or video doesnt work. ask a new question. It was all beautifully synced before the update :(, Apple TV 4K, I did notice that by using passthrough the lip sync returned. I have to add +250 to 300ms to have the sound properly adjusted. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. My device is set to auto update and is current. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Source. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. omissions and conduct of any third parties in connection with or related to your use of the site. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Although it must be noted that no official ETA has been shared for the time being. All are using AAC audio codecs. Apple disclaims any and all liability for the acts, My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Oct 2, 2021 3:04 PM in response to aigars16. Oct 8, 2021 6:36 PM in response to Ccastle84. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! But the audio constantly slowly unsync's. Is there a software update coming anytime soon? Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Recalibration does nothing. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Only from Apple TVs to either of my receivers am I having this problem. My workaround has been restarting the HomePods from the Home app on my phone. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Tv is an LG cx and I use Apple TV 4k for all my content. Restarting Apple TV fixes the issue temporarily. If I pause and immediately play it is resynced. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. And starts drifting again. Notably, some Nvidia Shield TV users are also facing this issue. ayrtonoc, User profile for user: Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Sometimes it takes a couple of tries. If anything changes, we'll update this post. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. I have Dolby enabled incl. Sony A80J lip sync issue with new Apple TV 4K. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. I had exactly the same issue.