In some countries, MICE is called Business Events. Reasons why MICE professionals and brand delegates love live events. Mexico City and Cancun in the Mexico Caribbean region are MICE hotspots on account of excellent facilities including numerous 4 and 5 star hotels and venues. China is the worlds leading destination for business and MICE travel; the business travel sector was estimated to reach US$420 billion in 2019. MICE tourism is any tourism related with business trips for meetings, incentives, corporate events, seminars, congresses the principal element is the motivation of those in the world of work by shifting from one location to another. Constructing high-quality content that provides valuable information about topics related to your tourism business . MICE tourism is typically tourism provision that is planned in advance and designed for large groups of people for particular purposes. Your e-mail Thus, creating the possibility of exchange of information among this number of people is fundamental. Who are MICE travelers and what they look for. They are hyper-focused events that drum up business and help employees to network and build lasting professional relationships. This figure hints at the true dimension of a type of tourism, MICE tourism, destined to be one of the backbones of the service sector worldwide. This study has been carried out on behalf of CBI by Acorn Tourism Consulting Limited. (Meetings, incentives, conferences & exhibitions). MICE tourism is a part of the business tourism industry. They have tons of updated info to help event pros and students to keep up to date. It also provides a wealth of opportunities for individual companies or organisations who want to put themselves on the international stage. MICE: Required skills The expertise required to excel in MICE tourist management is based on interpersonal, creative, organizational and technical skills. MICE tourism is a multifaceted industry, involving a number of tourism stakeholders. In June 2021, the GBTA was calling for action and coordination to safely re-open travel across Europe. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); InEvent is your all-in-one virtual event platform, with built-in event management solutions, interactive live networking features, and a fully customizable Virtual Lobby. Contact the Dextail team if you are thinking of organizing a business event outside your city and we will make sure it is a success. Ensure that you can provide reliable Wi-Fi and Internet access. [3], "Society of Incentive & Travel Executives", "Conclusions of the International Seminar on MICE Tourism and Business Tourism, Santiago, Chile, 2526 May 2005", https://en.wikipedia.org/w/index.php?title=MICE_tourism&oldid=1135720429, This page was last edited on 26 January 2023, at 12:29. Video conferencing platforms like Microsoft Teams and Zoom were widely used to conduct meetings. She completes: And to understand the clients needs, you need to interpret beyond what they say.. Switzerland, all It is a must to maintain an updated network of contacts and good relationships you your peers. Many conferences may move towards a hybrid approach of online and physical attendance. Implementing tailor-made MICE services into a hotel infrastructure is a way of securing additional long-term valuable growth. How to choose a keynote speaker for your corporate event. Sometimes, reasons people gather can also be Ideology. Pre-pandemic, the MICE industry hosted more than 266,000 annual events and 29 million participants, generating revenue of US$24.97 billion. Your email address will not be published. Corporate events strengthen the positioning of companies and increase their power within the market in which they operate. This is good to engender customer confidence when considering travel. Lesson Transcript. MICE tourism includes travel to meetings (M), incentives (I), conferences (C), and exhibitions (E), of which the conference market is the most lucrative. A big part of the tourism and hospitality industry is MICE tourism. At Dextail, we are specialized in organizing events for companies and business meetings, and we have extensive experience making a multitude of corporate events a success. What Is Educational Tourism And Why Is It So Important? You can then assess where the gaps in the market are and how you can add value to your product to generate more sales. European buyers are very keen to work with suppliers who have one or both and you should consider how to promote your sustainability actions as a tour operator. These visitors are clearly attending to events to execute this particular activity. Innovative creativity is needed to design original event concepts, select the right venues and market effectively. In fact, due to its close link to the working world, it is probably during the summer (global tourism peak season) when the MICE sector intensity falls. Technologies that support these will be highly sought after. Its probably the most customer-centric industry, states Tracy Fuller, President of InnovativEvents and Event Heroes. If your business is involved in providing the MICE industry with technology services, you will need to be up to date with knowledge of the IT market and what technological services are required to service the event/meeting. The successful business we have generated has been due to consistent marketing efforts in the European and regional markets, and includes medical professionals, NGOs such as Rotary International, and local companies. Examples include: The main OTAs that serve the MICE market are Expedia and Booking.com for booking flights, hotels and car hire. View TRAVEL AND TOURISM UNIT !.xlsx from SM20 12534 at Bellaire High School. All rights reserved. Business planners want to be especially reassured when dealing with their suppliers. The growing trend for including leisure activities whilst on a business trip (bleisure) offers numerous opportunities for local tour operators to enter the market and develop leisure tourism experiences for business travellers. The requirements that European tour operators have for MICE travel products in developing countries cover the following: As a first step, you should read the CBIs What requirements must tourism services comply with to be allowed on the European market and familiarise yourself with the comprehensive details of legal, non-legal and common requirements. Let us take a look. It is business tourism at its finest, aimed at bringing together top professionals from every sector in an enhanced, tailor-made hospitality setting. The ISO (International Organization for Standardization) publishes a range of international standards for use by companies. After all, what could be better for our ego than finding people who think like us? Businesses, including tour operators, often have a Sustainability Policy or Corporate Social Responsibility (CSR) guidelines they make public on their website. The strong practical component must include technical know-how ranging from audio-visual dexterity to accessing fast-track visa apps. There is no replacement for the face-to-face networking opportunities that occur during conferences, thus physical conferences will be here to stay, although perhaps to a lesser scale. Incentive trips as a reward for an emplyee carrying out his or her professional activity. So it means that the events segment is bringing development, money and structure to theses venues, businesses, governments, etc. Secondly, in modern times, DMOs (Destination Marketing Organizations) and DMCs (Destination Management Companies) proved the power of MICE tourism. What is the demand for outbound tourism on the European market? Do your research. It means that, in addition to notoriety for the market itself, the company also stands out before the competition and gains credibility with potential customers. It encompasses four niche areas, which are: As you can see, MICE is actually an acronym used to group together the four tourism types mentioned above- contrary to popular belief, it has nothing to do with rodents! It specialises in the Eastern European and Russian markets and takes part in a number of international fairs in its key regions each year. The current situation of the sector after the stoppage of the pandemic and in the context of the war in Ukraine, is being moderately positive since beyond the uncertainty and the logistical problems that are being caused, there are no significant cancellations or modifications of dates in scheduled events. Technology innovation to support hosting virtual and hybrid events were being developed by venues and accommodation providers to support activities such as online registrations, live streaming and virtual reality booths. A closer look at the four pillars of MICE Today, there are several webinars on business travels that highlights the features of MICE tourism and how you can leverage on them. The increase in demand for bleisure experiences (defined as leisure mixed with business) offers local tour operators significant opportunities to develop suitable products for the market. In addition, according to the same research, Incentive Travel is the modality experiencing the highest peak in the next months or even years. The 2022 numbers show that tourism is back in Cologne. Individual business travellers also expect a high level of customer service, safe and comfortable transportation, clean and comfortable accommodations, whether facilities are luxury or more basic, and high-quality catering. I have read and accept the Privacy Policy and the Legal Notice, C. de la Tcnica 5, Unlike local people, travellers experience a place for a few days, with limited knowledge of the culture and local way of life. Therefore, MICE products are highly price-sensitive and buyers will be looking to get the best value possible. Since 1841, with the displacement of 540 people to the annual congress of the Antialcoholic Association, MICE tourism has not stopped growing and still has great potential for development. The operator is a member of several associations including the Association of the Indonesia Inbound Tour Operators Association (INTOA) and Pacific Asia Travel Association (PATA). Implementing tailor-made MICE services into a hotel infrastructure is a way of securing additional long-term valuable growth. Badalona Barcelona (Spain) The acronym MICE is a general term for the events industry itself. It is characterized by its seasonality (these trips occur without distinction throughout the year) and its great economic impact, since on average they generate 30% more spending than holiday or leisure tourists. Their psychological psyche makes MICE industry a perfect place to continue to grow personally and professionally, she continues. MICE Tourism has a series of distinctive characteristics that set it apart from the remaining subsectors of tourism6: The concentration of the convening of meetings, congresses, conventions, fairs and other corporate events held during the rest of the year, reflecting mostly Be on hand to offer other services to this type of guest, such as taxis or other advice for getting around. The Thailand Convention and Exhibition Bureau (TCEB) promotes, develops, regulates and facilitates MICE to an international market. Incentive travel trips as perks to motivate employees. MICE event locations are normally bid on by specialized convention bureaus in particular countries and cities and established for the purpose of bidding on MICE activities. In October and November 2020, the Ministry of Tourism and Creative Economy (MoTCE) organised the Indonesia Corporate Travel and MICE B2B tradeshow in five cities: Jakarta, Bali, Yogyakarta, Malang (East Java) and Bogo (West Java). What are its main characteristics and what direction is it taking in a future marked by digitalisation and a virtual environment? But as well, their demands and expectations might also be one level higher. In that era, commercial travel was common for the promotion and sale of agricultural or technological products ( technology understood as that of the epoch ), already making a clear professional distinction between the artisan and the commercial world. Incentive travel, whether theyre large events or exclusive meetings, involve a lot of prior arrangement. You must keep abreast of current restrictions and how they are changing. The study includes detailed information about revising terms and conditions to help you amend yours. They are often in the form of trade shows. This includes: The variety of stakeholders involved in MICE tourism indicates the potentially wide ranging economic impacts of MICE tourism. In recent years, industry experts Meetings Alliance and the Mexico Meetings Industry Council formed an alliance, representing 12 associations and organisations to promote the segment and implement subject matter and language standards to appeal to an international market. reserved. The ISO 20121 is the Standard for Sustainable Events offering guidance and best practice to help manage events and control social, economic and environmental impact. Rachel Ward, Going Places Tours & Travel Zambia. As a supplier, you will need to be professional and offer high-quality services to them. According to Expedia, 60% of business trips are extended for leisure purposes and participants are often prepared to travel beyond the business destination to do it. Leong (2007) defines MICE as a type of tourism where groups of participants are gathered to achieve certain purposes. MICE tourism can be beneficial to a destinations economy. The MICE industry size was valued at $805 billion in 2017 and was expected to grow at a CAGR of 7.6% to reach $1,439.3 billion by 2025. Its website features FAQs for corporate planners and brochure downloads for MICE and Team Building (both in Spanish only). Collaborate with service providers including accommodation, conference organisers, venues and corporate travel management companies to ensure your packages are included in information or offers they provide to business travellers. Include a blog on your website and publish content that provides valuable information for your target audience: According to Ascend2, 72 percent of marketers say that creating relevant content was the most effective SEO tactic. Visits to branch offices or headquarters of the company. Large groups always traveled on business. Average spending: The other key point of MICE tourism is the high level of average spending, which is 30% higher than that of leisure tourism. Meetings are typically held in hotel conference rooms or at convention centers. Pre-pandemic, Indias business travel market was highly tipped for growth and it was expected that India would be one of the top five business travel markets by 2022/23. MICE tourism is business tourism that includes Meetings, Incentives, Congresses and Events. MICE creates huge trade and business value, economic value and also personal value. are recommending the use of "events industry" to be an umbrella term for the vast scope of the meeting and events and profession. As an emerging market, the value of Indonesias MICE industry is set to exceed US$3.5 billion by 2025. Tourism involves travel both locally and internationally. The strategic agreements covered exchange of best practice, joint promotional campaigns and sharing of key information for mutual benefit. For the Event Planner, DMC, PCO, or Live Marketing Agency, the customer is a corporation or association in the pursue of having a successful event organized. Europeans are more likely to travel to small meetings, with in-person events accounting for 50% of all events. Download these, Familiarise yourself with MICE publications, resources and online directories to keep abreast of trends and events. This is in part due to a growing population worldwide. The MICE market is very complex and there are many interlinked services provided by a wide range of suppliers. This study aims to extract topics from news articles on DMZ tourism published between 1990 and 2020. It also indicates the scope of the challenges which must be met in coordinating the activities of different stakeholders to ensure that the MICE tourism industry is sustainable and effectively managed. What is MICE. But as well, their demands and expectations might also be one level higher. Meetings and business events such as Annual General Meetings (AGM), board meetings, sales meetings, presentations, product launches, supplier meetings, team building events, business training courses/events. The Meetings segment is the largest of the four. Traditionally, MICE encompasses mostly business events. Usually, were speaking about decision-makers here. The alliance also works to improve the professionalism and sustainability of the sector. e-visa. The MICE industry in Spain has great growth potential and must focus on innovation and sustainability. [email protected], This website uses cookies to analize the visits and to give you the best experience. Large events including the major tourism fairs at ITB Berlin and WTM London were hosted virtually in 2020 and 2021, and many other international, regional and local conferences were also moved online. Developing and supplying travel products for bleisure offers particularly strong opportunities to local tour operators and there are clear benefits: Table 2: What Makes a Great Bleisure Destination? As we are already familiar with the most important aspects of business tourism, let us see examples of what the most common activities and principal motives are for business trips in Spain. And whether youre planning to break in the industry or are a experienced professional, there are also great resources on professional trade organizations and associations websites, such as IAPCO International Association of Professional Congress Organizers. There are different types of incentive travel, including: Research has demonstrated that incentive travel is an important corporate culture builder. Business travellers from Germany and the UK are keen on bleisure, spending, on average, 3.2 days and 2.8 days respectively on bleisure trips in 2018. Through the last decades, they generated long-term economic growth and development to their destinations. This study uses LDA to extract topics within the contents of news articles on DMZ tourism. Training, exchange of expertise or networking among workers of the same sector. As we will see in the following section, the reality of business tourism from 2020 has suffered a setback as a result of the Covid 19 health crisis.Although 2023 is forecast to be the year when there is a return to the previous figures, 2019 and before can give us a clear indication as to the importance of business tourism in Spain. Audit your current trips to identify those that might be suitable to adapt for business travellers. You should research what virtual or hybrid events are happening in your region to see what opportunities there may be. 2006; Fenich, 2008). Source: Expedia Group Media Solutions, Unpacking Bleisure Traveller Trends. Popular exhibitions in the travel and tourism industry include: MICE tourism has grown considerably in recent years. Take time to really find out what their needs are so you can effectively tailor your services to them. It also offers bespoke tours to leisure travellers. Arminas Travel is a destination management company in Mexico that offers a range of services for the MICE market including ground services and tours, gala dinners and theme parties, and team building experiences. [citation needed], Most components of MICE are well understood from their names, perhaps with the exception of incentives. Those groups sum up what the meetings industry is and, in general, have a similar overall purpose. last a couple of hours) or long (e.g. Through what channels can you get MICE tourism products on the European market? Thus, instead of tiring training, the event can be the ideal environment to communicate something, in a friendly way, about the work of employees. Thanks to this, you do not have to carry the documents,and do everything almost automatically and remotely,which in the end will allow you to travel without restrictions almost all over the world. As MICE event has a limited duration, it can boost the economy of a whole city, country or region. MICE travel typically refers to corporate groups traveling with a particular motive in mind, whether that would be to attend an international meeting, enjoy the benefits of an incentive trip, participate in a conference or conventions, etc. What competition will you face in the MICE tourism market? Nowadays, the MICE sector is in full swing. MICE tourists often stay longer and spend more money than other tourists, making them important tourism stakeholders. However, never promise what you cant deliver. Meetings can be short in duration (e.g. Well, in this article I am going to change that! The country's annual average temperature ranges from 22 C (71 F) to 27 C (81 F). Source: Exhibit from For corporate travel, a long recovery ahead, August 2020, McKinsey & Company,www.mckinsey.com. By 2025, this amount it is predicted to grow to an outstanding US$ 1,5 trillion mark. Conferences can last a day or a week or more, depending on the structure and purpose. The types of technology most commonly used by the MICE industry are: Virtual and/or hybrid events look set to remain an important part of MICE in the future. The MICE Industry can be broken down into four big groups. Its calculated that over 800 conventions take place in the city-state every year. You must be clear about the protocols and standards that you have in place to protect visitors. Travellers are willing to travel beyond the business destination for leisure. However, as younger business travellers are seeking authentic travel experiences to enjoy while away from home on business, Airbnb is also an important channel and the OTA has created a unique page on its website for business travellers: Feel at home, wherever the job takes you. In conclusion, MICE business model thrive by keeping up to date with corporate and entrepreneur tendencies. Did you know that around 25% of travel is accounted for by business trips? Both cities have a wide range of tourism activities and attractions that would appeal to bleisure tourists. MICE tourism is a part of the business tourism industry. I have no forecast to work in any other industry, says Paula Lewis, Marcomm professional that organized events to brands such as Visit Florida and Choose Chicago. Examples of travel and tourism related conferences include: Whilst COVID saw conference organisers adapt and move online during the pandemic, there will always remain a space for physical conferences. Recently there has been an industry trend toward using the term "meetings industry" to avoid confusion from the acronym. Companies are prioritising the need to protect their employees when they travel and will expect their suppliers to do the same. Innovative creativity is needed to design original event concepts, select the right venues and market effectively. This study examines the role of MICE destination attributes on the formation. Think of it as an audience that could be accessible to any tour operator (provided you're interested in Nattrip is a local tour operator offering a range of travel experiences including MICE travel products of incentive travel, team building and corporate travel. You must also establish new booking terms and conditions and clearly state what cancellation and waivers you will offer to your buyers during the pandemic. Tourism is also a major influence in how we see and understand the world. A DMC aims to offer the full range logistic services in their specialist destinations: meet & greet, transfers & transportation, hotel accommodation, restaurants, activities, excursions, conference venues, themed events and gala dinners. However, dont take it for granted. The development of professional skills also occurs when the company launches a new work organization, or proposes different management methods. Therefore, corporate events can function as a motivating action, especially when aligned to meet the wishes of employees. Reported challenges faced by the MICE sector in China include improving sustainability and meeting the increased need for professionals in business travel, events and hospitality. Conference organisers, accommodation providers and corporate travel management companies are keen to offer businesses added value to their customers through the provision of leisure opportunities. Theyre all strongly related to business travel. Also, it provides great . Become an EHL Insights contributor, EHL GroupRoute de Cojonnex 18 1000 Lausanne 25 Switzerland. Non-traditional accommodations in locations that are further away from business districts provide guests with more opportunities to discover the destination they are visiting in new ways, interact with local people and communities and enjoy a more authentic experience. MICE tourism is an important part of the tourism industry in the South American region. That includes expenses on lodging, hotel booking, food & beverage, facilities, air tickets and ground transportation to and from the congress they'll attend. Key takeaways In addition to compromising productivity, demotivation also has negative consequences for the employee, such as increased stress, Burnout syndrome and even depressive conditions. The companies associated with this municipal body will play an important and even more central role in the capital's MICE . MICE is a very particular type of tourism. Unlike the other types of MICE tourism, incentive tourism is usually conducted purely for entertainment, rather than professional or education purposes. 150 types of tourism that are trending right now, Industry players in the MICE tourism sector. MICE travel has been badly affected by the COVID-19 pandemic. [citation needed]. Find out more about the company you want to do business with so you have a solid understanding of their needs. A conference is an event that facilitates presentation, discussion and the showcasing of work within a professional network. If we talk about Europe, research reports say that the beautiful and charming cities of Germany, for instance, generate an annual turnover of 290 billion Euros. It publishes a range of industry news items including a COVID-19 Situation Report, last updated in early June 2021. They are Meetings, Incentive Travel, Conferences and Conventions, and Exhibitions. Despite involving different sizes and complexities, all of these event types got one thing in common. Business tourists activate the economy of the cities they visit by spending an average of 206 euros per day. Jun 2015. They are single-day events that bring together a group of professionals to address a key challenge or set goals for the organization. Smaller events and individual business travellers are the easiest and most convenient to target. The MICE industry shares several common characteristics with hospitality service sectors, such as inseparability of production and consumption, perishability, and . Travel with the aim of establishing commercial relationships, negotiations with suppliers or capturing investment opportunities. Your main competition is other providers selling similar products. [citation needed] Today it is usually used to boost hotel revenue. Reprinted by permission.