We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. Anyone can write a Trustpilot review. By John K., Prices starting as low as $10 a month. This used to be the Empire Gym and a lot has been done to improve . etc. etc.". If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. All just $10 a month. Each tier has a few more amenities than the previous one. The mindset is this you can work out, but space out and clean up after yourself. Im really happy joining Planet Fitness. Open all the time designed to get you fit and healthy! bad place. Tons of cardio and strength equipment. The national office told me I had to deal with Citrus Heights. Cantu said no ones rushing in right now because of COVID-19. Thanks for being part of our Judgement Free Zone! Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. Exceptions to this rule are rare. A lot of gym didnt know what to expect, said Cantu. That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! Replies to negative reviews in < 24 hours. For example, theres no benchpress, incline bench, and the dumbbells max out at about 80lbs. Hey Eric,Thank you for informing us of the damaged equipment at your home club. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. 24 Hour Fitness staff neglects to understand that if we do not patronize them they will not stay afloat in this tough and uncertain economy. Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). Companies can ask for reviews via automatic invitations. . Lynnwood, WA, Verified Reviewer. 24 hours. But now they can finally reopen. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. We find 223 Planet Fitness locations in New Jersey. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you have questions or concerns, please visit our COVID-19 FAQ Page. I love the functional tracing room to mix things up and not get bored . Join now! Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. Only problem I have is the 30 minute workout. Active and Sport clubs will cover the needs of the average gym member. Su. Super clean gym. 24 Hour Fitness gym amenities are tied to their club type. OK, so I'm out $35, but they have 430 locations in the country. I wish I would have made the change sooner. Will you do the same? Remake Planet Fitness 24 hours again. It elates us to know we're providing you with the pristine and welcoming environment you deserve. I love how the staff doesnt harass you to extend or add on to your membership. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. 24 Hour Fitness training and classes can be split into two categories: free and paid. But thank you for being honest and providing awesome feedback! Overall, it is good. It's now been over 2 weeks and it's not fixed. Th. Everyone pretty much keeps to themselves so very true to no judgement . The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. When will 24-hour fitness gyms go back to opening 24 hours a day? Thank you for choosing us to get fit with! The owner is there three times a week and is open and friendly. I was told to call the national office at 866-308-8179. Layton, UT, Verified Reviewer. Unlimited fitness training. As local fitness clubs reopen, Planet Fitness gyms will soon follow Bottom Line: Yes, I would recommend this to a friend, By The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) This certainly isn't the way we want our members to feel. I had a baby, and they took advantage of my situation. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Here one week, gone the next. Covid messed up my charges. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Roseville, CA, Verified Reviewer. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! PLANET FITNESS - 44 Photos & 89 Reviews - Yelp With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. 3105 Route 38, Mt Laurel, NJ 08054. If required by education, we may also present a detail of the topic that may be objectionable to some people. We also ensure all reviews are published without moderation. We're sad to hear you had this experience during your last workout with us, Benjamin. This company steals money from good people. My wife and I use the 30 Minute workout area 3 times a week. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. Difficult to Cancel: Many people have a hard time canceling their membership. The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. Blink Fitness Review: Is This Gym Worth It? Machines is basically pretty useless. I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. Thank you for reaching out. Newark, NJ - Planet Fitness | Judgement Free Zone | Gym and Fitness Club This is an email from the Planet Fitness media relations team about gyms reopening in our area. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. Planet Fitness and Iron Tribe will continue to offer virtual fitness classes. You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. My doctor faxed one over to them and still, I have seen nothing. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. And thanks for the five stars! However, after their hours shifted, these promises are no longer delivered. Mo. They are fraud. We just did that an hour ago. Youll be happiest at these locations, as they are superior to 24 Hour Fitness other club tiers. I have to find other exercises to do while waiting for a specific weight equipment to become available. 24 Hour Fitness doesnt post online pricing for these classes. It not only has the lowest membership fees but their cancellation fee is only $58. Don't support them! It needs a better system with a wet rag type that can help with cleaning. I went on maternity leave in September of this year and my doctor told me in August that I could no longer work out. Finally, if youre on a limited budget, Planet Fitness is the smarter choice. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. "A lot of gym didn't know what to expect," said Cantu. Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. I will make sure no one I know uses this gym ever again. The worst gym I ever signed with. Boulder, CO, Verified Reviewer. Thanks for the review, Marina! They just switched to rap a month ago or so, but that really offensive most of the time. Otherwise, it is affordable and location is great. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Trainor awesome. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. "Were we going to get a rush like New Year . etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! Lakewood, CO, Verified Reviewer. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. If I could give them 00000 stars I would. On June 1, they decided to close that location PERMANENTLY. If your club is closed, rest assured that we will not bill you until it reopens. I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. 24 Hour Fitness vs. LA Fitness and Planet Fitness. theme, but overall terrible. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. At PF, we always strive to ensure our members can enjoy their workout experience to the fullest! Rick B., Instead, the customer service rep told me I could just freeze it. It's not getting that fifth star. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. I hope they stop it. Petition Remake Planet Fitness 24 hours again Change.org Ingrid M., AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. They have a lot of hidden fees and poor customer service. I go to the gym now, where other places I joined, I got tired of the meat market and the crowds so I would always quit going. We look forward to seeing you again soon at our Planet! Give us a call, or stop by the front desk during your next visit so we can hear you out! Then, ask your local club salesperson those questions. The 30 min circuit was a great start and the app has everything you need to get going on machines . There is certainly no where else where you can get a $10 a month gym open 24 hrs during the week and 7 to 7 on Weekends. More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. 24 Hour Fitness Reviews - Is It the Right Gym for You? - HighYa Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. It is clean and the staff is excellent. Will Planet Fitness ever be 24 hours again? Planet fitness has a great atmosphere. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. Super clean and lots of equipment, but can be overwhelming for first day . An employee told us only authorized people can work on the machines, and no one at this location is authorized. We're so happy to hear that you found your new home away from home at our McCandless club! Im happy with the equipment layout. It does cost more than some gyms, but it is never crowded and ALWAYS open. Phil K. said: The new owners have done a great job turning this gym around and it is, Jessica B. said: Since originally enrolling over 7 years ago the ownership changed, I help people to improve their concentration and energy levels through breathwork,, Rita P. said: My family and I couldn't be happier with Kindercare of Wall. He was inflexible. 24 hours. If youre a parent who needs childcare while you work out, youll need to check with your local club to verify they have a Kids Club babysitting program. In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. PLANET FITNESS - 41 Photos - 1277 W Landis Ave, Vineland, NJ - Yelp No, do NOT do business with them. , Strong winds blow tree down on carport Huntsville, More lawsuits possible in Jack Daniels barrel house, TN democrats frustrated with abortion-measures delay, Two EF1 Tornadoes Confirmed in Jackson County, Flood Warnings in effect through the weekend, Judge denies Mason Sisk supression request, ADEM announces new group to study response to fire, Shooting under investigation in Huntsville, Do Not Sell or Share My Personal Information. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35. Ours have been back to 24hrs for a bit now. Hey, Jeff! open-24-hours | 24 Hour Fitness RIPOFF. New York, Verified Reviewer. 0 have signed . You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. The machines are Excellent and Clean. Thanks for sharing the PF love! Active is the lowest club tier and Ultra Sport is the highest. Customers seem to value the around-the-clock access they have to their clubs. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. etc. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! Our guide to five popular gyms helps you see what Planet Fitness, Youfit, LA Fitness, 24 Hour Fitness, and Golds Gym offer and how to choose which one is best for you. By I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. But gyms like Workout Anytime is already prepared. From the front door to the back of our Judgement Free Zone, we always strive to keep our club clean and comfortable for the safety and satisfaction of our PF family! Have a great day, and we'll see you around at our Planet! 24 Hour Fitness is one of the most popular gyms in the country. etc. Hi, Valeria! By Hi there,We completely understand your frustration and thank you for bringing this to my attention. Every handle, everythings been sprayed.. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. I had already paid March dues. Research indicates these relationships can be the linchpin of meeting your workout goals. There are to many cardio items on the floor. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! You can stay & be as slow as necessary for you to complete your workout. Kaneohe, HI, Verified Reviewer. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness Charged me for multiple months without my knowledge. If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. He gave me the run-around and told me I had to bring in a doctors note and he would make a decision. Steve G., And the home of the Judgement Free Zone. So people have their designated area with plenty of space around them where they know theyre going to be safe and socially distant.. Gym in Union, NJ | 2445 Springfield Ave | Planet Fitness I have only one minor complaint. I was a member for five years and have to stop this membership now They have a music channel playing non-stop rap "music" when I do my cardio. We are so happy you're enjoying your experience with us! It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. One of the girls reactivated in a negative way to me looking at her. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. I told him that it was not possible because I live 600 miles away in Portland, OR. We had already planned on the 15th, said Wheeler. California, Verified Reviewer. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. Dallas, TX, Verified Reviewer. I'm uncertain at this time if I'm going to continue my membership. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. Copyright 2013-2023 HighYa LLC. Close-contact businesses are sweeping into their new normal. 24 hours. So far out to a great start. It goes against our guidelines to offer incentives for reviews. PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info