Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Regent Street Gateshead Council 4.0 . Our employees and contractors carrying out work will show you an identity card. 0191 433 5353Text: 'ENQ' and your message to 07943 115 [email protected], Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Please continue to be patient, as we are experiencing a high volume of phone calls. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair Cabinet met this week to determine the future of Gateshead Council's Leisure Services . This is known as the Right to Repair scheme. If your repair can't wait until the programme we will carry it out within the normal timescales. %PDF-1.5 The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. Office 3750 This includes both small leaks and emergency repairs. London View my payslip. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Don't worry, we can still help! The report found the repair centre's ability to handle calls was deemed 'critically low'. This makes sure that everyone is treated fairly. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. East Ham In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. The panel decides which services they review based on various criteria. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. <>>> We encourage our people to think differently, do the right thing and be innovative. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. If we miss an appointment and we didn't contact you, please contact us. 27,852 - 30,151 a year. Are you a Council or Housing association Tenant with housing disrepair issues? Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. You should report any damage to your local housing office. Equipment services :: South Tyneside and Sunderland NHS - STSFT Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". As a council housing tenant, you are entitled to a good standard of living. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. endobj Gateshead Council aims to complete the backlog by late March next year. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. about Our Customer Scrutiny Panel needs you! The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of :L+Ftc[Sdu|^Y^. E6 2JA. NE8 1HH You have the chance to buy up to 10 additional holidays per year. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council We will pay compensation for damage which is our fault or our contractors' fault. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. There are no emergency or urgent repairs outstanding at this point in time. If you experience any difficulties using this service, please email [email protected]. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. 4 0 obj What are the costs and charges at Watergate Court. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . For further information please contact the Involvement Team by: Civic Centre 182-184 High Street We will tell you in advance when any work like this will happen. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. If so, please keep reading as youre just what were looking for! <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Youth justice services: North East and Cumbria - GOV.UK We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. You have the right to appeal if you don't agree with a decision to charge you for repairs. Top Jobs in Gateshead, England. We hope to reschedule these eventsat a later date. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. The department is on the lookout for more callhandlers and building technicians. Gateshead Now is a collection of the latest news from Gateshead Council. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Home Group | Watergate Court, Gateshead Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. I have got this complaint, they monitor it and see it through to the end. Gateshead. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. To register with My Housing Account, select 'my account' at the top of the Council homepage. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Repairs update You can now report your non-emergency repairs. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Unfortunately, this job posting is expired. Gateshead Council. Whats in it for you? VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Repairs update - Housing Team at Gateshead Council | Facebook Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. News - GO Gateshead Gateshead Council jobs in Newcastle upon Tyne NE20 Information, Advice, Services and Support - Gateshead Local Offer SEND Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Gateshead Council aims to complete the backlog by late March next year. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. People really are our greatest asset at Gateshead Council, and we value every employee. Time to have your say on the future of our leisure service. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes.
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